Products
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Masterclass: Annual Planning with HexaHorizons
WebinarJoin me in this masterclass to explore HexaHorizons, JALA's unique planning tool. We'll set clear goals, align your strategy, and effectively manage growth for long-term success!
$220
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Masterclass: What We Measure Matters: KPIs and Performance Metrics
WebinarJoin me to uncover essential benchmarks and performance indicators that fuel success. I'll show you how to track, analyze, and set measurable goals for sustainable business growth.
$300
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HORIZONS by JALA - May/June 2025
Digital downloadExplore the May/June issue of Horizons — your curated guide to spa leadership, service excellence, and industry innovation.
Free
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Mastering NPS: Boost Customer Loyalty & Satisfaction
Digital downloadUnlock the secrets to measuring and improving your Net Promoter Score (NPS) to foster loyalty! Learn how to transform satisfied customers into raving fans and drive your business success.
Free
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HexaHorizon Planner: Your Ultimate Annual Planning Tool
Digital downloadThis powerful tool empowers business owners to clearly define their goals, align their resources, and create actionable roadmaps for success.
Free
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JALA Experience Cycle
Digital downloadUnlock the secrets to outstanding guest journeys in the spa industry! My digital download guides you through the JALA Experience Cycle, enhancing culture, performance, and client loyalty effortlessly.
Free